TripStop FAQs

SMART PATH – THE 21st CENTURY SUSTAINABLE DESIGN SOLUTION

All members of our friendly, knowledgeable team are happy to answer your TripStop questions.

But if you want to start here, this page is dedicated to giving you a quick answer and helping you find out more about TripStop.

If you can’t find the answers you need, we are concrete jointing specialists, so please get in touch and we’ll help you with your query.

General

  • Does my TripStop order come with a guarantee?

    Yes. Unlike other jointing systems, we have a 100% success rate over two decades.

    Contact Us to find out about our Guarantee.

  • What is TripStop made from?

    100% recyclable, high-strength, UV stabilised, lead and cadmium free virgin co-extruded PVC.

    PVC handles aggressive alkaline (salty) conditions.

  • Is TripStop recyclable?

    Yes. All PVC is recyclable.

  • Is TripStop manufactured in Australia?

    Yes – creating jobs here at home and contributing to the Australian economy.

  • What is TripStop’s lifespan?

    The lifespan of PVC, and thus TripStop, is measured in decades. The virgin PVC compound used to make TripStop is UV and ozone stabilised. It’s also well protected, encased in concrete and buried underground.

    All facts point to TripStop outlasting the engineered life of the concrete path.

  • How strong is TripStop?

    TripStop has never failed in any test, even when raised up under load, one-sided or twisted.

    Extensive testing of TripStop in-house and by independents has shown no sign of failure in any test.

    We put extreme weights on the articulated slabs and could not damage the TripStop or the concrete.

    Take a look at our test results.

  • Why is TripStop different?

    TripStop is a patented articulation or double hinge joint. Where TripStop is used exclusively in a concrete path, it becomes a universal joint. It accommodates expansion, contraction, and differential movement.

    Unlike other jointing systems, our unique, patented jointing system doesn’t just lock slabs together. It accommodates upward and downward pressure caused by soil movement or tree root invasion and allows the slabs to move without causing displacement or tripping hazards.

  • Have you conducted a Cost Benefit Analysis for TripStop?

    Yes. We have done so many times. We have the classic ‘Bayside’ example backed with a testimonial on our website, which shows a fantastic cost benefit result.

    In 2004 Bayside City Council installed TripStop in slabs adjacent to a troublesome tree at a cost of $74. In 2007 they reported having so far saved $1,800. Further, they estimated the expected total savings to reach $6,000 by 2013.

    That’s a saving of $81 for each $1 invested in TripStop.

    calculator Use our simple Cost Benefit Analysis Calculator

ORDERING TripStop

  • How can I order TripStop?

    TripStop has been delivering personal service to our clients since 2002, so we don’t use an automated order system.

    EMAIL sales@tripstop.net OR SPEAK TO THE SALES AGENT IN YOUR STATE

    When ordering, as a minimum, please include the following so we can provide an accurate quote:

    • The length, width and depth of the footpath or cycleway
    • Delivery address including the postcode
    • Your timeframe for delivery
  • How much does TripStop cost?

    Your project size will affect your cost – so to make sure you’re getting the most accurate price we recommend you contact the TripStop team by phone on 1300 900 063 or email at sales@tripstop.net

  • Is TripStop cut to order?

    Yes.

    TripStop is cut and drilled to order to the length you desire for the width of your path. It’s supplied as a complete product with sufficient 6.3mm galvanised steel pegs and height-adjustable plastic wedges to complete the install.

    Let us know the soil type at the construction site and we can recommend the best peg length.

SHIPPING & RETURNS

  • What is your process for returns?

    We’ve actually NEVER had a return in over 18 years.

    If you need to speak to us about your delivery, get in touch immediately.

  • Where can I find your shipping costs?

    Shipping costs will depend on the size of your order and your location.

    The best way to find out more about shipping times and costs is to contact your local TripStop team member.

  • Do you export TripStop to other countries?

    Yes. We have exported to the USA, Canada and New Zealand.

    We are looking for distributors for all countries except Australia and New Zealand.

USING TripStoP

  • How much does each profile weigh per metre?
    • 75S weighs 0.53kg
    • 100S weighs 0.69kg
    • 125S profile weighs 0.82kg
    • 150S weighs 1.42kg
  • Is TripStop easy to install?

    Yes. If you can lay concrete you can install TripStop.

    Head to our Installation page for more information

  • Can you use steel mesh with TripStop?

    Yes. As long as the mesh is covered and finished with minimum concrete cover as per Standards Australia AS 3727.1:2016 5.3.2(b):
    – 30mm to the top surface of the pavement
    – 40mm to the slab edge or formed joint (TripStop)
    – 50mm to weakened plane control joints

    Also, according to good engineering practice as outlined in AS 3727.1:2016 5.3.2 (e), steel reinforcement shall not be continuous through control joints.

    These standards are to protect against concrete cancer, which can occur when steel mesh is exposed to the elements.

  • Can you use Macro Synthetic Fibre with TripStop?

    Yes. All research and experience indicates that TripStop and Macro Synthetic Fibre combined provide the ultimate sustainable solution for footpaths and cycleways.

    Learn more about this winning combination

  • Can TripStop handle extreme temperatures?

    Yes. Over 18 years of exposure to intense heat in council pathways in Australia’s north, without one single failure.

    At the other end of the thermometer – TripStop passed the RMIT Freeze and Thaw test with flying colours.

    And, TripStop has been exposed to years of extreme freeze-thaw cycles in sidewalks in Canada without any issues.

Can’t find what you need here? Just ask.